Support

The price looks wrong

• Tell it. Tap thumbs down under the result and enter what the item is really worth. Your correction is used the next time that item is priced.
• Show it more. Each result names the one photo that would sharpen the number: the back of a card, the reference between a watch’s lugs, the odometer. Tap Add photo and it re-prices as soon as the photo is taken.
• Answer its questions. When a fact only you know would move the price, such as box and papers or mileage, Worth asks with answers you can tap.
• Pick the item. If it priced the wrong thing in the frame, tap the photo on the result, pinch until only the item is showing, and tap Price this.

It named the wrong thing

Add a photo of the label, logo or model plate, or type what it is under Add a detail. New evidence outranks the first guess: the item is renamed and priced again.

An old result looks out of date

Open History, open the result and tap Scan again. The saved photo is priced from scratch and the new answer replaces the old one. Bookmarks are kept.

What the number is

An estimate of what the item would sell for today, from what the photo shows and what you have added. It is not an offer, a formal appraisal or an insurance valuation. For anything valuable, treat it as where to start, not where to stop.

Worth Pro

The app is free to start: three scans a day, each with live prices. Worth Pro is a subscription, monthly or yearly, opened from Settings. It raises the allowance to forty scans a day and unlocks export from History. Restore purchases is on that same screen. Apple bills it, and you cancel it in Settings → Apple ID → Subscriptions. The terms say how renewal works.

Your photos and history

History is stored on your iPhone; swipe a row to delete it there. The photos you scan are also sent to our server to be priced. The privacy page says what is kept and why.

Reach us

Write to hello@area21.io. Say what you photographed and what went wrong; a screenshot of the result helps.